Terms and Conditions

By accessing our website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website. You, the user, agree to use the terms and conditions set out here. These terms and conditions may change at our discretion at any time and without prior notice. All orders and purchases made through this site are governed by these terms and conditions: You must be of legal to age(21+) to buy and/or use any products sold here. Roor Retail reserves the right to cancel any transaction/order if we believe that the purchaser is either not of the required legal age or purchasing products on behalf of a minor. Our products are not intended for use by persons under legal smoking age. All products sold are for legal use only. Keep out of the reach of children pieces can present a choking hazard. The products are not intended for use with any illegal substances or purposes, Tobacco use only.

You agree that all of your transactions with or through this site may, at Our option, be conducted electronically from start to finish. If We decide to proceed non-electronically, those transactions will still be governed by the remainder of these Terms unless you enter into different terms provided by us. You are responsible to print or make an electronic a copy of these Terms and any other contract or disclosure that we are required to provide to you. The risk of loss and title for items purchased by you on this Site pass to you upon our delivery of the items to the carrier pursuant to a shipment contract. Only valid credit cards or other payment method acceptable to us may be used. By submitting your order, you represent and warrant that you are authorized to use the designated card or method and authorize us to charge your order (including taxes, shipping, handling and any other amounts described on the Sites) to that card or other method. Note that shipping address must match credit card billing address for the transaction to be approved. If the card (or other method) cannot be verified, is invalid, or is not otherwise acceptable, your order may be suspended or canceled automatically. Please remember always to double-check the information you enter when placing an order. If the information is incorrect, this can cause delays/compromise package delivery. When placing an order, the shipping information you provide us is the same information used as the shipping label for the package. If incorrect shipping information is entered, the package will most likely be returned to our warehouse. If this situation occurs, a customer service representative will contact email you to obtain the correct information so that we may send the package to the correct address. Please be aware that you will be liable for any of the shipping costs to resend the package.


All content included on this site including graphics, photos, logos, text, videos and digital downloads, are protect by the international copyright laws of the United States of America. No portion of the information on this website may be copied or reproduced in any form, or by any means without prior written permissions from www.roor.com or SMR Glassworks LLC, Roor Retail.


Roor, RoorTech and other graphics/logos are trademarks and registered trademarks of such brand owners.

Warranty Disclaimer

The website owner makes no warranties, statements or guarantees (whether express, implied in law or residual) regarding the website or products sold.


This product can expose you to chemicals including arsenic, which is known to the State of California to cause cancer. For more information, go to www.P65Warnings.ca.gov.

Pricing Errors

All prices are subject to change without notice. While we make every effort to provide you with the most accurate, up-to-date information, occasionally, one or more of our items may be accidentally mis-priced. In the event that a product is mistakenly listed at an incorrect price, us.roor.com reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. We reserve the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Roor Retail shall issue a credit to your credit card account in the amount of the incorrect price.

Disclaimer of Liability

Roor Retail / roor.com will not be liable for any damages that result from the use of, or misuse, the content on this site or for the products themselves, even if roor.com / Roor Retail has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you. The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your personal information or material and informationtransmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.


Any use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of SMR Glasworks LLC, Roor Retail / roor.com products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Roor Retail / www.roor.com products) must be commenced within one (1) year after the claim or cause of action arises. Roor Retail / www.roor.com failure to insist upon or enforce strict performance of any provision ofthese terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Roor Retail / www.roor.com may assign its rights and duties under this Agreementto any party at any time without notice to you.

Conflict of Terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Third-Party Links

roor.com may provide links to sites operated by third parties. Roor Retail / roor.com has no control over these linked sites, all of which have a privacy policy of their own separate from roor.com. The linked sites we provide are for your convenience and therefore you access them at your own risk.


Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.